What are Engagement Identities?
Engagement Identities are a special type of identity on Edges, allowing you to run a broad set of outreach actions on LinkedIn and Sales Navigator without consuming credits.
They are ideal for building SaaS products or AI agents that enable users to engage on LinkedIn or create outreach sequences, while optimizing credit costs at scale.
Engagement Identities must be enabled first from the Developer Settings page. Billing details must be filled before activation is confirmed. Key Benefits
- Access a predefined list of free outreach actions
- Keep using all other actions — paid at the normal credit rate
- Create Engagement Identities via UI or API
- Monthly billing based on peak usage
- Live feedback on current billing status
Identity Types Comparison
| Standard Identity | Engagement Identity |
|---|
| Credit-free outreach | ❌ | ✅ |
| Other actions cost credits | ✅ | ✅ |
| Billed | No (included in plan) | Yes (monthly) |
API type field | standard | engagement |
Pricing & Billing
Engagement Identities are billed monthly based on the peak number of active Engagement Identities during your billing cycle.
- Starting at $7.99/identity/month
- Pricing is dynamic: unit cost decreases as volume increases.
- Pricing details available at edges.run/pricing?mode=outreach.
- If an Engagement Identity is deleted or switched back to standard mid-month, it still counts for billing in the current cycle.
- If none are used during a month, billing is zero.
We will introduce the notion of “active identities” in a future update to provide more granular billing control.
Quick Start
- Enable Engagement Identities in Developer Settings and fill billing details
- Create an Engagement Identity via API with
"type": "engagement"
- Connect a LinkedIn account to your Engagement Identity using the Connect Integration endpoint
- Execute actions — use any of the included actions listed below; they’ll run without consuming credits
Included Actions
The following actions are included for free when executed via an Engagement Identity:
| Action | Endpoint |
|---|
| Connection Actions | |
| Connect LinkedIn Profile | linkedin-connect-profile |
| Connect Sales Navigator Profile | salesnavigator-connect-profile |
| Accept LinkedIn Received Invitations | linkedin-accept-invitations |
| Withdraw LinkedIn Pending Invitations | linkedin-withdraw-invitations |
| Follow LinkedIn Profile | linkedin-follow-profile |
| Messaging Actions | |
| Message LinkedIn Profile | linkedin-message-profile |
| Send LinkedIn InMail | linkedin-inmail-profile |
| Send Sales Navigator InMail | salesnavigator-inmail-profile |
| Engagement Actions | |
| Like LinkedIn Post | linkedin-like-post |
| Comment LinkedIn Post | linkedin-comment-post |
| Visit LinkedIn Profile | linkedin-visit-profile |
| Visit Sales Navigator Profile | salesnavigator-visit-profile |
| Invite People to LinkedIn Event | linkedin-invite-event |
| Extract Actions | |
| Extract LinkedIn Connections | linkedin-extract-connections |
| Extract LinkedIn Conversations | linkedin-extract-conversations |
| Extract LinkedIn Messages | linkedin-extract-messages |
| Extract LinkedIn Followers | linkedin-extract-followers |
| Extract LinkedIn Page Followers | linkedin-extract-page-followers |
| Extract LinkedIn Profile Viewers | linkedin-extract-profile-viewers |
| Extract LinkedIn Received Invitations | linkedin-extract-received-invitations |
| Extract LinkedIn Sent Invitations | linkedin-extract-sent-invitations |
Usage Guide
Requirements & Limitations
- Account levels matter: Actions requiring Sales Navigator will only work if the underlying LinkedIn account has proper access.
- The API’s global rate limit applies (default: 120 req/min).
- A reasonable usage is expected to avoid overload for Edges and client platforms. Abuse may result in throttling or degradation.
API Usage
You can manage Engagement Identities via API using the type parameter. See the Create an Identity endpoint for full request body details.
# Create an Engagement Identity
POST /v1/identities
{
"name": "Sales Outreach Identity",
"timezone": "America/New_York",
"type": "engagement"
}
The identity type cannot be changed after creation. If you need to switch an identity from standard to engagement (or vice versa), you must delete the existing identity and create a new one with the desired type.
type field indicating whether it’s "standard" or "engagement".
Monitor Your Usage
You can monitor your monthly Engagement Identity usage directly in the Identities page in the Edges dashboard. It shows your current peak and billing forecast for the cycle.
Use Engagement Identities for high-volume, repetitive outreach actions (connect, message, follow) and keep standard identities for more occasional or data extraction workflows.
Need Help?
Reach out to the Edges team via chat or at [email protected] for assistance with activation, billing, or best practices.
